Privacy statement

Jacey Withers Jewellery Privacy Statement

At Jacey Withers Ltd we’re committed to protecting the privacy and security of our customers and site visitors. This privacy statement covers the information we collect when you visit our website or use our services. For all our services, the data controller is Jacey Withers Ltd.

How we use your information:

We use your information in a number of different ways. Below you will be able to see exactly how we use the information we collect:

How we use your contact details and why.

We use your contact details to:

Help us complete your web orders so that it reaches you safely and securely.

Send you updates about your order via email - This helps us keep you up to date on your order and fulfil your contract successfully.

Send you information via email - We only do this with your permission to help keep you up to date on sales, launches and discounts.

Prevent fraudulent orders against you and us

We use your payment information on a third party website paypal.

Take payment and give refunds - This helps us fulfil your order and contract with us

Prevent fraudulent orders - We might ask you to confirm some of your payment details to make sure that no one is using your card information without you knowing.

We use information on your past orders to:

Provide customer service - We need to know what you’ve ordered and when so that we can exchange or return items and fulfil our contract with you.

If you chose to not consent to giving us any of the information above you may be unable to buy from the jaceywithers.com website.

 Sharing your information

 - Companies that assist us in getting your orders to you such as payment service providers and delivery companies

- Credit reference agencies, law enforcement and fraud prevention companies so that we can tackle fraud.

- Marketing agencies and service providers such as Mailchimp that assist us in delivering our newsletters

- Companies approved by you, such as Paypal should you chose to use their payment services.

 Marketing

 If you have given us permission we’ll send you marketing by email to keep you up to date.

To stop marketing from Jacey Withers Jewellery:

  1. Click the ‘Unsubscribe’ link on the bottom of any marketing email you receive from us
  2. Contact us at info@jaceywithers.com

 If you do either of the above we will update your preferences so that you do not receive any further marketing from us. 

Cookies

We use cookies to collection information about your time on the Jacey Withers website. Cookies are very small files that are sent to us by your device which tell us who you are and any other information about your visits.

Storing your information

We will hold onto your information for as long as is needed to provide you with our service. If necessary we will hold onto your information after you have closed your account in order to meet legal or regulatory requirements, resolve cases of fraud or abuse or enforce our terms and conditions.

Questions or concerns

If you have any questions or comments, or if you want to update, delete or change any Personal Information we hold, or you have a concern about the way in which we may have handled any privacy matter, please contact us at info@jaceywithers.com

Changes to our policy

We may make changes to this page occasionally reflecting how we use and process your data. If we make any significant changes to our privacy policy we will ensure that you are kept up to date via our website, social media or other services such as email so that you are able to review the changes before continuing to use our website.